Advanced Insights Log Collector
Last updated
Last updated
© Patch My PC 2024
Applies to: Advanced Insights
Sometimes we need you to provide log files, including information about your Advanced Insights instance. Your Advanced Insights deployment includes the Log Collector executable that can be used to collect all required logs.
Note
The Advanced Insights Log Collector is located at:
%Advanced Insights Install Directory%\Api\LogCollector\AdvancedInsightsLogDiag.exe
For example:
C:\Program Files (x86)\Advanced Insights\Api\LogCollector\AdvancedInsightsLogDiag.exe
The Log Collector can be executed manually and is also used within the Advanced Insights installer. Once the log collection process is completed, a zip file is created on the desktop called:
AdvancedInsights_Diag_xxxxxxxx_xxxxxx.zip
This ZIP should be shared with Patch My PC technical support.
Example output:
This page provides details about what information the AdvancedInsightsLogDiag.exe collects.
The contents of the following directory are collected, which consist of the 'AdvancedInsightsApi.log' and any 'AdvInsights_Verx.x.x.zip' installer logs.
C:\ProgramData\AdvancedInsights\Logs
The Windows Application Event log data is collected and output into 'Application_EventLog.log' with a filter applied for the following event sources:
".NET Runtime"
"Advanced Insights"
"MsiInstaller" - if required to diagnose install problems, the filter will include
The 'ConfigManagerLocation' and 'ConfigManagerDatabase' value are collected from the Advanced Insights SQLite database file located at:
'C:\ProgramData\AdvancedInsights\Data\Api\AdvancedInsightsConfig.db'
The following information is queried from the SQL Server instance where the Configuration Manager database is located: SQL Master db:
Configuration Manager database name
Configuration Manager databaste state (ONLINE/OFFLINE)
Configuration Manager database compatibility level
Configuration Manager database .mdf file path
Configuration Manager database file size
Configuration Manager database log file .ldf path
Configuration Manager database log file size
SQL Server version
SQL Server Product Level
SQL Server Edition
SQL Server Engine Edition
SQL Server Product build
SQL Server Product Major version
SQL Server Product minor version
SQL Server Product update version
SQL Server Installed updates
SQL Server remote query timeout value
SQL Server maximum degree of parallelism value
SQL Server Minimum size of server memory (MB)
SQL Server Maximum size of server memory (MB)
Configuration Manager SQL database:
Advanced Insights Inventory Extensions class names and data counts.
Advanced Insights Inventory Extensions Configuration Manager application information. For example 'Name', 'created date', 'version', 'number of deployments'.
Configuration Manager database level SQL configured properties:
MAXDOP
LEGACY_CARDINALITY_ESTIMATION
PARAMETER_SNIFFING
QUERY_OPTIMIZER_HOTFIXES
Information related to the Advanced Insights IIS websites and application pools are collected.
Advanced Insights Api
Advanced Insights Frontend
Website name
HTTPS bindings included the current SSL certificate properties
The version of Advanced Insight currently installed.
The install date of Advanced Insights.
The install path of Advanced Insights.
The install source of Advanced Insights.
Server CPU properties.
Installed Server RAM
Server disks including total size and free space
Windows OS version
Check for Server pending restart.
List Windows updates installed in the last 30 days.
