"Your license doesn't match the specified SKU" error in Cloud

Applies to: Patch My PC Cloud

SYMPTOMS

When I try entering my license key in the Patch My PC (PMPC) Cloud portal, I see the following:

Error

"Your license doesn't match the specified SKU (Enterprise Plus, Enterprise Premium). Please use the correct license key."

CAUSE

This message is caused if you are entering a Managed Services Provider (MSP) license key.

RESOLUTION

As detailed in Cloud Requirements, MSP license keys are not supported.