# Live Demo, Setup & Review Calls

{% hint style="warning" %}
For general product advice or support, please visit our [Technical Support](https://patchmypc.com/technical-support) page. Submitting your request there ensures immediate notification to our engineers, who will assign a qualified expert to your case.

Booking a call using the links on this page for other support needs may result in the assigned engineer redirecting you to our [Technical Support](https://patchmypc.com/technical-support) page to ensure proper handling of your support case by a qualified support expert.
{% endhint %}

If you are unsure which type of call you would like to book, please use this decision tree below.

<figure><img src="/files/9kXW88QFgSZJb5NVaQqA" alt=""><figcaption><p>Book a call - decision tree</p></figcaption></figure>

## Book a Live Demo

During a live demo, an [engineer](https://patchmypc.com/about-us#meet-the-team) will show you how Patch My PC integrates into either Microsoft Intune, Microsoft Configuration Manager or Microsoft WSUS to create, and report on, third-party applications and updates. We will show [customization options](https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications) and have plenty of time for Q\&A throughout the demo, and we can review our [up-front pricing](https://patchmypc.com/request-quote#pricing-chart) and what pricing would look like for your company.

**In the live demo, we can review:**

* Product installation and setup
* Publishing third-party updates
* Creating third-party applications
* Deploying third-party updates and applications
* Troubleshooting and logs
* Reporting
* Answer all your questions

{% hint style="success" %}
[Book a Live Demo](https://patchmypc.com/schedule-live-demo)[ ](https://patchmypc.com/schedule-live-demo?utm_source=github\&utm_medium=referral\&utm_content=docs-article)
{% endhint %}

### Book a Guided Setup Call

{% hint style="warning" %}
If Patch My PC is already set up in your environment, you may wish to schedule an [Environment Review and Q\&A Session](https://patchmypc.com/environment-review-call) where our engineers can provide a proactive review of your current installation.
{% endhint %}

During a setup call, an [engineer](https://patchmypc.com/about-us#meet-the-team) will help you with the initial setup of Patch My PC solutions and their integration with Microsoft Intune, Microsoft Configuration or Microsoft WSUS. We will show you the [customization options](https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications) and will have plenty of time for Q\&A throughout the call.

**We will help you:**

* Setup/Install/Configure our products
* Publish third-party updates to Intune and WSUS
* Create third-party apps in Configuration Manager and Intune
* With Configuration Manager, Intune and/or WSUS integration
* With Automatic Deployment Rules / Update Rings
* Report Update Compliance
* With any questions

**We are unable to help you:**

* With technical support enquiries that are not related to the initial setting up & integration of our products in your environment
* Build & troubleshoot Custom Apps

{% hint style="success" %}
[Book a Guided Setup Call](https://patchmypc.com/schedule-setup-call?utm_source=github\&utm_medium=referral\&utm_content=docs-article)
{% endhint %}

### Book an Environment Review Call

{% hint style="warning" %}
If Patch My PC is not yet set up in your environment, you may wish to schedule a [Guided Product Setup Call](https://patchmypc.com/schedule-setup-call) instead so an engineer can help you with the initial implementation of Patch My PC.
{% endhint %}

During an environment review call, an [engineer](https://patchmypc.com/about-us#meet-the-team) will provide a proactive review of your current configuration of Patch My PC's products, how they integrate with Microsoft Intune, Microsoft Configuration or Microsoft WSUS and will have plenty of time for Q\&A throughout the call.

**We will help you:**

* Review an existing Patch My PC solution
* Review customization options
* Review your deployment strategy
* Understand new features released since you last engaged with an engineer
* Answer questions you have about our solutions in your environment

**We are unable to help you:**

* With technical support enquiries
* Build & troubleshoot Custom Apps

{% hint style="success" %}
[Book an Environment Review Call](https://patchmypc.com/environment-review-call?utm_source=github\&utm_medium=referral\&utm_content=docs-article)
{% endhint %}


---

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