Connect with a Patch My PC Engineer to give you a live demo of our products, help you with the initial setup and configuration of our products and review your existing environment and configurations.
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For general product advice or support, please visit our page. Submitting your request there ensures immediate notification to our engineers, who will assign a qualified expert to your case.
Booking a call using the links on this page for other support needs may result in the assigned engineer redirecting you to our page to ensure proper handling of your support case by a qualified support expert.
If you are ensure which type of call you would like to book, please use this decision tree below.
In the live demo, we can review:
Product installation and setup
Publishing third-party updates
Creating third-party applications
Deploying third-party updates and applications
Troubleshooting and logs
Reporting
Answer all your questions
We will help you:
Setup/Install/Configure our products
Publish third-party updates to Intune and WSUS
Create third-party apps in Configuration Manager and Intune
With Configuration Manager, Intune and/or WSUS integration
With Automatic Deployment Rules / Update Rings
Report Update Compliance
With any questions
We are unable to help you:
With technical support enquiries that are not related to the initial setting up & integration of our products in your environment
Build & troubleshoot Custom Apps
We will help you:
Review an existing Patch My PC solution
Review customization options
Review your deployment strategy
Understand new features released since you last engaged with an engineer
Answer questions you have about our solutions in your environment
We are unable to help you:
With technical support enquiries
Build & troubleshoot Custom Apps
During a live demo, an will show you how Patch My PC integrates into either Microsoft Intune, Microsoft Configuration Manager or Microsoft WSUS to create, and report on, third-party applications and updates. We will show and have plenty of time for Q&A throughout the demo, and we can review our and what pricing would look like for your company.
If Patch My PC is already set up in your environment, you may wish to schedule an where our engineers can provide a proactive review of your current installation.
During a setup call, an will help you with the initial setup of Patch My PC solutions and their integration with Microsoft Intune, Microsoft Configuration or Microsoft WSUS. We will show you the and will have plenty of time for Q&A throughout the call.
If Patch My PC is not yet set up in your environment, you may wish to schedule a instead so an engineer can help you with the initial implementation of Patch My PC.
During an environment review call, an will provide a proactive review of your current configuration of Patch My PC's products, how they integrate with Microsoft Intune, Microsoft Configuration or Microsoft WSUS and will have plenty of time for Q&A throughout the call.
