Refresh Cloud Discovery Data

Applies to: Patch My PC Cloud

By default, you have to wait a week for the discovery data in your Patch My PC (PMPC) Cloud portal to refresh. Rather than waiting up to a week you can refresh the data in the Discovery node every 24 hours to pick up any changes.

To manually refresh the data in the Discovery node:

  1. Navigate to the Discovery node.

  2. If the Refresh Data button is available, click it and go to Step 4.

    “Refresh Data” button available

  3. If the Refresh Data button is unavailable, note the value of the Last Sync time. If it has been less than 24 hours since discovery last ran successfully, the Refresh Data button will be unavailable. Once 24 hours have passed, the Refresh Data button will be available.

Note

The Last Sync time is the time when the last sync completed successfully, which is then converted to your local browser time and shown to you in the UI.

  1. The Refresh Data button changes to Collecting Data whilst discovery runs.

    “Refresh Data” button changed to “Collecting Data” whilst discovery runs
  2. Currently, when the discovery process completes the portal does not auto-refresh. So periodically press F5 to refresh the portal.

  3. Once discovery finishes running, the Last Sync time gets updated and the Refresh Data button becomes unavailable.

    “Last Sync” time updated and “Refresh data” unavailable

Last updated

Was this helpful?