Why is the “Add Group” button unavailable on the “Available Groups” page of the Cloud portal?
Applies to: Patch My PC Cloud
SYMPTOMS
I am trying to add a new Entra ID Security Group to the Patch My PC (PMPC) Cloud portal, but after clicking the Add Group button on the Users page, the Add Group button is greyed out on the Available Groups page.

CAUSE
This can occur if:
You have not selected the checkbox beside at least one group.
If the number of groups you have selected would take you over the current limit of being allowed to add a total of ten Entra ID Security Groups to your PMPC Cloud company.
RESOLUTION
To resolve this issue, ensure you:
Select at least one group.
Haven’t selected a total of groups that would take you over the current ten-group limit. You may need to rethink how you structure your group membership in Entra ID.
PreviousWhy is the “Add Group” button unavailable in the Cloud portal?Next“You currently have only one user with Access Management privileges” error in Cloud
Last updated
Was this helpful?