> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-cloud/troubleshoot/users/why-is-the-add-group-button-unavailable-on-the-available-groups-page-of-the-cloud-portal.md).

# Why is the “Add Group” button unavailable on the “Available Groups” page of Patch My PC Cloud?

*Applies to: Patch My PC Cloud*

### SYMPTOMS

I am trying to add a new Entra ID Security Group to the Patch My PC (PMPC) Cloud portal, but after clicking the **Add Group** button on the **Users** page, the **Add Group** button is greyed out on the **Available Groups** page.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FjCpHS3ydsET7DGBvWzoD%2Fimage.png?alt=media&amp;token=412d3cf5-babd-4a94-a315-d23184fc9dc3" alt="“Add Group” button unavailable" width="563"><figcaption></figcaption></figure>

### CAUSE

This can occur if:

* You have not selected the checkbox beside at least one group.
* If the number of groups you have selected would take you over the current limit of being allowed to add a total of ten Entra ID Security Groups to your PMPC Cloud company.

### RESOLUTION

To resolve this issue, ensure you:

* Select at least one group.
* Haven’t selected a total of groups that would take you over the current ten-group limit. You may need to rethink how you structure your group membership in Entra ID.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.patchmypc.com/patch-my-pc-cloud/troubleshoot/users/why-is-the-add-group-button-unavailable-on-the-available-groups-page-of-the-cloud-portal.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.