> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-cloud/troubleshoot/users/why-is-the-add-button-unavailable-in-the-cloud-portal.md).
# Why is the “Add” button unavailable in the Cloud portal?
*Applies to: Patch My PC Cloud*
### SYMPTOMS
I am trying to add a new Entra ID Security Group to the Patch My PC (PMPC) Cloud portal, but the **Add** button on the Users page is greyed out.
### CAUSE
This could be caused by:
* Your PMPC Cloud company is not connected to Intune.
* You have already added ten Entra ID Security Groups to your PMPC Cloud company, which is the maximum we currently support.
### RESOLUTION
Possible ways to resolve this issue are:
* Follow the [Manage Intune tenants](broken://pages/RoXhXa1jcXhIcPcKJk05) process to check that your PMPC Cloud company is connected to Intune.
* Remove an existing group and replace it with the group you are trying to add.
* Add the users of the new group you are trying to add to another Entra ID Security Group that has already been added to the portal.
* Add the group you are trying to add to another Entra ID Security Group in Entra ID with the same permissions.
* Add the members of the new/existing group(s) as direct users into the portal directly by following the [Add a User](/patch-my-pc-cloud/manage/settings/users/add-user.md) process.
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