# Insights External Services Dell Warranty API

*Applies to: Patch My PC Advanced Insights*

Advanced Insights (this is not relevant for Patch Insights) can access device warranty information from a variety of vendors. For access to Dell warranty information you will need an API key provided by Dell. The process to apply for a key is shown here.

First you will browse to [https://techdirect.dell.com](https://techdirect.dell.com/) and register or log in, you will need to be associated with your Dell Company account. Once all that is sorted you can select to go to the APIs section.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FKRUGmgsWZtCgVLMQB3c0%2Fimage.png?alt=media&#x26;token=2ae1d51d-efb2-4ebd-ad8e-19f2eb174e32" alt="" width="319"><figcaption><p>Dell Tech API</p></figcaption></figure>

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FmDetT8ysoLOLFpBKrgMY%2Fimage.png?alt=media&#x26;token=41f75bc5-35f6-4c38-9438-45ec2d582f54" alt=""><figcaption><p>Dell Tech Request API Key</p></figcaption></figure>

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2F07Jgc2fqc3tALzE8qVdG%2Fimage.png?alt=media&#x26;token=87f929a7-8cbe-4fae-87f7-e69f29271aba" alt=""><figcaption><p>Dell API Client ID</p></figcaption></figure>

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2F6s5cP8Si7TxL4m5QPT7a%2Fimage.png?alt=media&#x26;token=0609c638-8dae-4c89-b7e2-ba225068e8b0" alt=""><figcaption><p>Dell API Client Secret</p></figcaption></figure>

{% hint style="info" %}
Advanced Insights makes a single API call for every 100 Dell clients when importing warranty information. To estimate the number of API calls you will require, we recommend specify 1% of the total Dell client device count.
{% endhint %}

Once you have successfully obtained your API key log into Advanced Insights and navigate to the Administration area. Go to Settings - External Services and check the "Is Enabled" and "Enable Warranty Caching" option.&#x20;

Enter the provided Dell warranty text for Client ID, Client Secret and click save all.

\*Please only enter in the text in-between the brackets for the API Client Secret.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FqLGARntV4nCuByvESCxd%2Fimage.png?alt=media&#x26;token=0a4ba37b-93e2-468a-a2f6-9982e287dcab" alt=""><figcaption><p>Example of Dell API Client ID and Client Secret</p></figcaption></figure>
