# Insights Proxy Support

*Applies to: Patch My PC Advanced and Patch Insights*

Advanced Insights supports http, socks4 and socks5 network proxies. 

Please add the correct protocol to the start of your proxies' network address e.g. <http://x.x.x.x>, socks4://x.x.x.x, socks5://x.x.x.x. \
Ports can be added at the end of the network address e.g. <http://x.x.x.x:1234>"

### Adding a proxy server in the Welcome page

If Advanced Insights cannot automatically access our licensing service at <https://api.patchmypc.com> we will automatically prompt for you to supply proxy details.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2Fd8rQhRcdQ30MjdG3sKMI%2Fimage.png?alt=media&#x26;token=a0e0ec57-bc18-4088-b1c3-363bddc58785" alt=""><figcaption><p>Welcome page proxy prompt</p></figcaption></figure>

### Adding a proxy server in the Settings page

Proxy configuration can also be added in the Administration - Settings - External Services tab

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FaFTVg5iDF3aL1xAtH7hk%2Fimage.png?alt=media&#x26;token=0dd9698c-cb51-43fc-b0d4-177bf5718213" alt=""><figcaption><p>Settings page proxy configuration</p></figcaption></figure>

{% hint style="info" %}
**Note**

If you are changing proxy settings, you will need to restart the Advanced Insights Controller and Warranty websites on the server you have Advanced Insights installed to reload the proxy settings.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.patchmypc.com/patch-my-pc-insights/insights-proxy-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.