> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-insights/insights-proxy-support.md).

# Insights Proxy Support

*Applies to: Patch My PC Advanced and Patch Insights*

Advanced Insights supports http, socks4 and socks5 network proxies. 

Please add the correct protocol to the start of your proxies' network address e.g. <http://x.x.x.x>, socks4://x.x.x.x, socks5://x.x.x.x. \
Ports can be added at the end of the network address e.g. <http://x.x.x.x:1234>"

### Adding a proxy server in the Welcome page

If Advanced Insights cannot automatically access our licensing service at <https://api.patchmypc.com> we will automatically prompt for you to supply proxy details.

<figure><img src="/files/0tmtKo8dGipAhtWc9GAt" alt=""><figcaption><p>Welcome page proxy prompt</p></figcaption></figure>

### Adding a proxy server in the Settings page

Proxy configuration can also be added in the Administration - Settings - External Services tab

<figure><img src="/files/j54VhHRN72qD0Tln5N7a" alt=""><figcaption><p>Settings page proxy configuration</p></figcaption></figure>

{% hint style="info" %}
**Note**

If you are changing proxy settings, you will need to restart the Advanced Insights Controller and Warranty websites on the server you have Advanced Insights installed to reload the proxy settings.
{% endhint %}


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