Add a Company to Manage (Cloud MSP)

Applies to: Patch My PC Cloud

Once the parent MSP company has been configured in Patch My PC (PMPC) Cloud with an MSP Plus license, you can add the relevant child companies to be managed.

Important

We currently do not support a parent MSP company from taking over the management of an existing child PMPC Cloud company.

To add a new PMPC Cloud company to be managed using the MSP Feature:

  1. Sign in to the parent company where the MSP license has been enabled.

  2. Click the MSP Customers node.

    Clicking the “MSP Customers” node

  3. On the MSP Customers page, click Add Customer.

    Clicking “Add Customer”

  4. Click Connect under the Intune Connection section.

    Clicking "Connect" under the "Intune Connection" section of the "Create New Customer" screen.

  5. On the Sign in screen, enter the Entra ID that is a Global Admin in the child company or click to select the relevant account from the list of already signed-in accounts. Then click Next.

    “Sign in” screen

  6. Enter the password and click Sign in.

    Entering the password and clicking “Sign in”

  7. On the Permissions requested screen, click Accept.

Note

The account you are using to connect to the child company’s Intune tenant needs to have the Global Administrator role in the child company’s Entra ID to approve the PMPC Cloud enterprise app.

We require these permissions to connect to the child company’s Intune tenant.

See Permissions required for the Intune Apps for more details.

Clicking “Accept” on the “Permissions requested” page

Tip

You can click the down arrow beside each permission to get more information.

  1. Verify Intune has Connected successfully.

  2. On the Create New Customer page, enter the name of the customer to be managed in the Customer Name field.

Note

We support the characters À-ÿ (which includes characters from the Latin-1 Supplement Unicode block) for customer names.

Enter the name of the customer in the "Customer Name" field

  1. Click Terms and Conditions.

    Clicking "Terms and Conditions".

  2. Review the Terms and Conditions, and once you are happy, click the X in the top right-hand corner to return to the Create New Customer screen.

    Reviewing the Terms and Conditions

  3. Check the Accept all Terms and conditions checkbox, then click Create.

    Accepting the Terms and conditions then clicking "Create".

The portal refreshes, showing the newly added customer and the Success - Child Customer <customer_name> created notification.

Portal refreshing showing the newly added customer and the "Success - Child Customer <customer_name> created" notification.
PreviousManage MSP CompaniesNextChoose a Company to Manage (Cloud MSP)

Last updated

Was this helpful?