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        • Create a Custom App
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          • Create an MSP Custom App
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          • Deploy an MSP Custom App
          • Edit an MSP Custom App
          • Update an MSP Custom App
          • Delete an MSP Custom App
        • Managed Service Provider Administration
          • Manage MSP Companies
            • Add a Company to Manage (Cloud MSP)
            • Choose a Company to Manage (Cloud MSP)
            • Remove a Company from being Managed (Cloud MSP)
          • Manage MSP Users
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          • Manage MSP Events
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        • Non-Replicating MSP Settings
      • Troubleshooting (Cloud)
        • Onboarding
          • “Need admin approval” message when onboarding
          • “Permissions requested” dialog box not shown during Onboarding
        • App Catalog
          • Why is the "Delete" option greyed out for an app?
        • Binary Free Apps
          • “Unable to verify the file you are trying to upload”
        • Branding
          • Why don’t I see the “Branding” node in the portal?
        • Company
          • "Error - Claim Ownership Failed"
          • "Tenant recovery has been disabled for this account"
          • Why can’t I access my Company?
          • Why can’t I Delete my Company?
        • Custom Apps
          • General Custom Apps Troubleshooting
        • Dependencies
          • Why is an app not shown in the “App Dependencies” dropdown?
        • Deployments
          • “500 Internal Server Error” when adding an assignment - why?
          • “A deployment with the same name <deployment_name> already exists”
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          • “Group not found” shown for an Assignment of a successful deployment
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          • Troubleshooting an Intune Apps Deployment
          • "TypeError: Failed to fetch" error when trying to upload a Pre or Post Script
          • Why do I see a yellow exclamation mark ("!") beside a deployment?
          • Why is the “Deploy” button greyed out?
          • Why is “Edit” Unavailable for a Deployment?
        • Discovery
          • Why don’t I see the “Discovery” node in the portal?
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          • Why don’t I see the “Users” node in the portal?
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          • “You currently have only one user with Access Management privileges”
      • Reference (Cloud)
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  1. Installation Guides
  2. Patch My PC Cloud

Troubleshooting (Cloud)

PreviousNon-Replicating MSP SettingsNextOnboarding

Last updated 7 months ago

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Applies to: Patch My PC Cloud

Welcome to the Troubleshooting section for Patch My PC (PMPC) Cloud.

This section contains articles on how to determine, diagnose, and fix issues you might encounter when using PMPC Cloud.

🔧

Troubleshooting Onboarding issues

Troubleshooting App Catalog issues

Troubleshooting Binary Free Apps issues

Troubleshooting Branding issues

Troubleshooting Company issues

Troubleshooting Custom Apps issues

Troubleshooting Deployment issues

Troubleshooting Discovery issues

Troubleshooting Environments issues

Troubleshooting Event issues

Troubleshooting Intune issues

Troubleshooting Licensing issues

Troubleshooting MSP issues

Troubleshooting Notification issues

Troubleshooting Update Rings issues

Troubleshooting User issues

Onboarding
App Catalog
Binary Free Apps
Branding
Company
Custom Apps
Deployments
Discovery
Environments
Events
Intune
Licensing
Managed Service Provider
Notifications
Update Rings
Users