Granting Patch My PC access to your portal
How to grant Patch My PC access to your portal
You can grant Patch My PC (PMPC) access to your portal to help troubleshoot issues.
To change the access level granted to PMPC to your portal:
Navigate to the Company page.
Under the Customer Support section, select the required access level:
No Access (default) – PMPC cannot access your portal.
Read Only Admin – PMPC can only see your portal but cannot make any changes.
Full Admin – PMPC can impersonate you and have full access to your portal.
Important
This does not include access management, i.e., PMPC cannot invite another user to your company on your behalf. Also, any actions PMPC perform are logged in the Events area, where you can review them as required.
Click Save.
The Success - Company information updated notification is shown.
Important
If you grant us access to your portal, remember to revoke our access once your issue is resolved.
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