Approve an Access Request

How to approve a user's request to access your Patch My PC Cloud portal

To accept a user’s access request:

  1. Click the green tick in the Action column.

  2. On the Which role would you like to assign to “<user_name>” dialog box, select the relevant role to assign this user, then click Confirm.


Hover over the “i” beside each role to see more information, or see User Roles for more information.

The portal auto-refreshes and switches to the Active tab to show the user has been added. At the same time, the User approved notification is shown.

The user will receive an email from the mailbox with the subject Access Granted “<company_name>”.


See Example Access Approved Email for an example of the email.


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