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        • Create a Custom App
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          • Deploy an MSP Custom App
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        • Managed Service Provider Administration
          • Manage MSP Companies
            • Add a Company to Manage (Cloud MSP)
            • Choose a Company to Manage (Cloud MSP)
            • Remove a Company from being Managed (Cloud MSP)
          • Manage MSP Users
          • Manage MSP Deployments
          • Manage MSP Events
          • Manage MSP Notifications
        • Non-Replicating MSP Settings
      • Troubleshooting (Cloud)
        • Onboarding
          • “Need admin approval” message when onboarding
          • “Permissions requested” dialog box not shown during Onboarding
        • App Catalog
          • Why is the "Delete" option greyed out for an app?
        • Binary Free Apps
          • “Unable to verify the file you are trying to upload”
        • Branding
          • Why don’t I see the “Branding” node in the portal?
        • Company
          • "Error - Claim Ownership Failed"
          • "Tenant recovery has been disabled for this account"
          • Why can’t I access my Company?
          • Why can’t I Delete my Company?
        • Custom Apps
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        • Dependencies
          • Why is an app not shown in the “App Dependencies” dropdown?
        • Deployments
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          • “A deployment with the same name <deployment_name> already exists”
          • Browser Crashes when uploading a large number of files using the Patch My PC Cloud portal
          • “Group not found” shown for an Assignment of a successful deployment
          • "These settings are locked after deployment to prevent installation issues"
          • Troubleshooting an Intune Apps Deployment
          • "TypeError: Failed to fetch" error when trying to upload a Pre or Post Script
          • Why do I see a yellow exclamation mark ("!") beside a deployment?
          • Why is the “Deploy” button greyed out?
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      • Reference (Cloud)
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  1. Installation Guides
  2. Patch My PC Cloud

Contacting Support

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Last updated 5 months ago

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If you encounter any issues with Patch My PC (PMPC) Cloud and need to contact us:

  1. In the header area of the portal, click the "?" and select Contact Support.

  2. Complete the Contact Support dialog box (attaching any files where relevant), then click Send.

Important

Please verify the From address is valid, as this is the email address we will use to contact you.

The Message sent notification is shown.

A Support Engineer will contact you at the provided email address as soon as possible.

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Clicking the question mark and selecting “Contact Support”
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