Approve an Access Request

Applies to: Patch My PC Cloud

To accept a user’s access request in Patch My PC (PMPC) Cloud:

  1. Click the green tick in the Action column.

    Clicking the green tick in the “Action” column

  2. On the Which role would you like to assign to “<user_name>” dialog box, select the relevant role to assign this user, then click Confirm.

    “Which role would you like to assign to” dialog box

Tip

Hover over the “i” beside each role to see more information, or see User Roles for more information.

The portal auto-refreshes and switches to the Active tab to show the user has been added. At the same time, the User approved notification is shown.

Portal auto-refreshing, switching to the "Active" tab and showing to show the user has been added, plus the "User approved" notification is shown.

The user will receive an email from the noreply@patchmypc.com mailbox with the subject Access Granted “<company_name>”.

Note

See Example Access Approved Email for an example of the email.

Last updated

© Patch My PC 2024