Proxy Support

Using a Advanced Insights with a Proxy Server

Applies to: Advanced and Patch Insights

Advanced Insights supports http, socks4 and socks5 network proxies.

Please add the correct protocol to the start of your proxies' network address e.g. http://x.x.x.x, socks4://x.x.x.x, socks5://x.x.x.x. Ports can be added at the end of the network address e.g. http://x.x.x.x:1234"

Adding a proxy server in the Welcome page

If Advanced Insights cannot automatically access our licensing service at https://api.patchmypc.com we will automatically prompt for you to supply proxy details.

Welcome page proxy prompt

Adding a proxy server in the Settings page

Proxy configuration can also be added in the Administration - Settings - External Services tab

Settings page proxy configuration

Note

If you are changing proxy settings, you will need to restart the Advanced Insights Controller and Warranty websites on the server you have Advanced Insights installed to reload the proxy settings.