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  1. Installation Guides
  2. Advanced Insights & Patch Insights

Launching Remote Control of a Client

Using Advanced Insights to access ConfigMgr Remote Control tools (this is not relevant for Patch Insights)

PreviousRequirements for Remote ControlNextConfiguration Manager Console Extension

Last updated 6 months ago

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Applies to: Advanced Insights

Anywhere in the Advanced Insights portal when you click a computer name you will be shown the Device View. If the device is online the Remote Control button in the top right hand corner will be available.

A confirmation message is shown

Following which the Remote Control tool will launch.

Clicking yes will take you to the Requirements for Remote Control documentation page. You must complete the rest of the requirements above to be able to use the tool.

If you are missing the setup outlined in the "" document, you will be shown this message.

🔧
Requirements for Remote Control
Device View
Remote Control confirmation
Missing handler message