Add a Company to Manage

Details how to add a company to be managed by the Managed Service Provider (MSP) Feature of Patch My PC Cloud

Once the parent MSP company has been configured with an MSP+ license, you can add the relevant child companies to be managed.

Important

We currently do not support a parent MSP company from taking over the management of an existing child PMPC Cloud company.

To add a new PMPC Cloud company to be managed using the MSP Feature:

1. Sign in to the parent company where the MSP license has been enabled.

2. Click the MSP Customers node.

   

3. On the MSP Customers page, click Add Customer.

   

4. On the Create New Customer page, enter the name of the customer to be managed in the Customer Name field, then click Connect.

5. On the Sign in screen, enter the Entra ID that is a Global Admin in the child company or click to select the relevant account from the list of already signed-in accounts. Then click Next.

1. Enter the password and click Sign in.

1. On the Permissions requested screen, click Accept.

Note

The account you are using to connect to the child company’s Intune tenant needs to have either the Global Administrator or Application Administrator role in the child company’s Entra ID to approve the PMPC Cloud enterprise app.

We require these permissions to connect to the child company’s Intune tenant.

See Permissions required for the Intune Apps for more details.

Tip

You can click the down arrow beside each permission to get more information.

1. Check that the Create New Customer screen shows Connected to confirm the parent MSP company has successfully connected to the child company’s Intune tenant.
2. Click Terms and Conditions.
3. Review the Terms and Conditions, and once you are happy, click the X in the top right-hand corner to return to the Create New Customer screen.

   

4. Check the Accept all Terms and conditions checkbox, then click Create. The portal refreshes, showing the newly added customer and the Child Customer <customer_name> created notification.