External Services Dell Warranty API

Applies to: Advanced Insights

Advanced Insights (this is not relevant for Patch Insights) can access device warranty information from a variety of vendors. For access to Dell warranty information you will need an API key provided by Dell. The process to apply for a key is shown here.

First you will browse to https://techdirect.dell.com and register or log in, you will need to be associated with your Dell Company account. Once all that is sorted you can select to go to the APIs section.

Dell Tech API

Dell Tech Request API Key

Dell API Client ID

Dell API Client Secret

Advanced Insights makes a single API call for every 100 Dell clients when importing warranty information. To estimate the number of API calls you will require, we recommend specify 1% of the total Dell client device count.

Once you have successfully obtained your API key log into Advanced Insights and navigate to the Administration area. Go to Settings - External Services and check the "Is Enabled" and "Enable Warranty Caching" option.

Enter the provided Dell warranty text for Client ID, Client Secret and click save all.

*Please only enter in the text in-between the brackets for the API Client Secret.

Example of Dell API Client ID and Client Secret