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      • Modify Advanced Insights
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      • Uninstalling Advanced Insights
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    • Configuration Manager
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          • Create Update Rings
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        • Events Reference
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      • Discovery
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      • Administration
        • Manage your Company
          • Enable Preview Features
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          • Company Reference
        • Manage Users
          • Add a User
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          • User Roles Reference
        • Manage your Environments
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          • Notifications Reference
            • Test a Microsoft Teams Webhook Notification
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          • Webhooks Reference
            • Create a Microsoft Teams Webhook
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        • Manage Naming Conventions
          • Configure Naming Conventions
          • Modify Naming Conventions
        • Manage the Sync Schedule
        • Manage Deployment Templates
          • Add a Template
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          • Delete a Template
        • Delete the Patch My PC Cloud Enterprise Application
      • Binary Free Apps
        • Binary Free Apps Overview
        • Deploy a Binary Free App
        • Manage New Version Notifications for a Binary Free App
        • Update a Binary Free App
      • Custom Apps
        • Custom Apps Overview
        • Custom Apps Requirements
        • Onboard to Custom Apps
        • Create a Custom App
        • Publish a Custom App
        • Modify a Custom App
        • Update a Custom App
        • Delete a Custom App
        • Custom Apps Reference
          • Add a Folder Structure to a Custom App
          • Find properties for EXE-Based Installers
          • Uninstall a Custom App
      • Intune Apps
        • Intune Apps Overview
        • Intune Apps Requirements
        • Onboard to Intune Apps
          • Onboard to Intune Apps for Custom Apps users
        • Feature Comparison with Publisher
      • macOS Support
        • Filter by OS
        • Deploy a macOS app
      • Managed Service Provider
        • Managed Service Provider Overview
        • Managed Service Provider Requirements
        • License the Managed Service Provider Feature
        • Managed Service Provider Administration
          • Manage MSP Companies
            • Add a Company to Manage
            • Choose a Company to Manage
            • Remove a Company from being Managed
          • Manage MSP Users
          • Manage MSP Deployments
          • Manage MSP Events
          • Manage MSP Notifications
        • MSP Custom Apps
          • Create an MSP Custom App
          • View all MSP Custom Apps
          • Deploy an MSP Custom App
          • Edit an MSP Custom App
          • Update an MSP Custom App
          • Delete an MSP Custom App
        • Non-Replicating MSP Settings
      • Troubleshooting
        • Troubleshooting Onboarding
          • “Need admin approval” message when onboarding
          • “Permissions requested” dialog box not shown during Onboarding
        • Troubleshooting App Catalog
          • Why is the "Delete" option greyed out for an app?
        • Troubleshooting Binary Free Apps
          • “Unable to verify the file you are trying to upload”
        • Troubleshooting Branding
          • Why don’t I see the “Branding” node in the portal?
        • Troubleshooting Company
          • "Error - Claim Ownership Failed"
          • "Tenant recovery has been disabled for this account"
          • Why can’t I access my Company?
          • Why can’t I Delete my Company?
        • Troubleshooting Custom Apps
        • Troubleshooting Dependencies
          • Why is an app not shown in the “App Dependencies” dropdown?
        • Troubleshooting Deployments
          • “500 Internal Server Error” when adding an assignment - why?
          • “A deployment with the same name <deployment_name> already exists”
          • “Group not found” shown for an Assignment of a successful deployment
          • Troubleshooting an Intune Apps Deployment
          • Why do I see a yellow exclamation mark ("!") beside a deployment?
          • Why is the “Deploy” button greyed out?
          • Why is “Edit” Unavailable for a Deployment?
        • Troubleshooting Discovery
          • Why don’t I see the “Discovery” node in the portal?
          • Why is the “Edit” button disabled beside a Managed App?
        • Troubleshooting Environments
          • “Intune connection with the same Id found in another environment”
          • “Need admin approval” message when connecting to Intune
          • Why don't I see the ellipsis to edit my Environment or License?
        • Troubleshooting Events
          • Why don’t I see the “Events” node in the portal?
        • Troubleshooting Intune
          • What happens if the Patch My PC Cloud Enterprise App is deleted?
        • Troubleshooting Licensing
          • "Your license doesn't match the specified SKU"
          • “Your trial has expired”
          • “Your trial license expires in xx days”
        • Troubleshooting Managed Service Provider
          • “Customer has active connections. Please disconnect them first in order to delete the company”
          • “Error - Intune connection with the same Id found in another environment!”
        • Troubleshooting Notifications
          • Why don’t I see the “Notifications” node in the portal?
        • Troubleshooting Sign in
          • “The service is currently unavailable in the <region_code> region”
        • Troubleshooting Update Rings
          • "Error - Editing is not allowed until all rings are created after the configured delay."
        • Troubleshooting Users
          • “Unable to change the role of this group as it was not found in Entra ID” error
          • Why don’t I see the “Users” node in the portal?
          • Why is the “Add Group” button unavailable?
          • Why is the “Add Group” button unavailable on the “Available Groups” page?
          • “You currently have only one user with Access Management privileges”
      • Reference
        • About the Patch My PC Code-Signing Certificate
          • Using a Custom Configuration Policy
          • Using a script
        • App Catalog Icon Reference
        • Email Reference
          • Example Access Request Email
          • Example Access Approved Email
          • Example Access Rejected Email
          • Example Account Recovery Email
          • Example Binary Free App Update Email
          • Example Binary Free App Successfully Updated Email
          • Example Invitation Email
          • Example Updates Report Email
        • Entra ID Reference
          • Create an App Registration in Entra ID
          • Delete an App Registration in Entra ID
        • Intune Reference
          • Check App Categories
          • Check ESP Profiles
          • Check Scope Tag Assignments
        • Permissions Reference
          • Permissions required for Patch My PC Cloud
          • Permissions required for Intune Apps
        • Telemetry Data collected by Patch My PC Cloud
        • Unsupported File Names and Extensions
      • Product Limits
      • Glossary
      • Contacting Support
    • Product Reference
      • Language Support in Publisher and PMPC Cloud
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  1. Installation Guides
  2. Patch My PC Cloud
  3. Managed Service Provider
  4. Managed Service Provider Administration

Manage MSP Companies

Applies to: Patch My PC Cloud

Use the articles in this section to help you perform tasks related to the Managed Service Provider (MSP) feature of Patch My PC (PMPC) Cloud.

PreviousManaged Service Provider AdministrationNextAdd a Company to Manage

Last updated 2 months ago

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