Resources for Patch My PC Publisher

Applies to: Patch My PC Publisher V3.x

Whether you're evaluating Patch My PC (PMPC) Publisher, planning to deploy it, or optimizing an existing environment, several resources are available to support you.

Live Demo	Guided Setup Call	Environment Review
Learning Hub	YouTube	Knowledge Base
Blog	Support

Live Demo

A Live Demo provides a guided walkthrough of Publisher, tailored to your environment and use case. This is ideal for teams evaluating the product, reviewing architecture, or exploring specific scenarios such as Microsoft ConfigMgr, WSUS, or Intune integration.

You can ask questions in real time with an engineer and see how Publisher fits into your existing processes.

To schedule a live demo with an engineer, visit https://patchmypc.com/demo

Guided Setup Call

A Guided Setup Call is designed for customers installing Publisher for the first time or migrating an existing installation.

During this session, an engineer will assist with:

• Installation validation

• Integration with Microsoft WSUS, ConfigMgr, and/or Intune

• Initial publishing configuration

• Best practice alignment for new deployments.

This session focuses on correctly installing and integrating Publisher into your environment.

Note

A guided setup call assists with initial installation and configuration and is not intended for technical troubleshooting or support. We cannot guarantee that the appropriate support resources will be available if used for that purpose.

For technical issues, application-specific problems, or deployment failures, please contact Support to ensure proper case routing and assignment to an engineer.

To schedule a guided setup call with an engineer, visit https://patchmypc.com/setup-call

Environment Review

An Environment Review call is designed to provide a proactive review of your current Publisher configuration and to answer product-related questions. During the session, an engineer can help you validate best practices, discuss new features, and provide reassurance that your configuration aligns with recommended guidance.

Note

Environment Review calls are not intended for technical support or break/fix troubleshooting, and we cannot guarantee that the appropriate support resources will be available if used for that purpose.

For technical issues, application-specific problems, or deployment failures, please contact Support to ensure proper case routing and assignment to an engineer.

To schedule an environment review call with an engineer, visit https://patchmypc.com/environment-review-call

Learning Hub

Our Learning Hub is designed to provide structured, engineer-led guidance across our products, Intune, and ConfigMgr. It reflects our commitment to delivering high-quality experiences by intentionally lowering the barrier to learning.

The Learning Hub offers practical tutorials, best practice guidance, and real-world implementation walkthroughs to help customers build confidence and operational maturity. Content is created by experienced engineers who work directly with customers, ensuring that guidance reflects real deployment scenarios and common challenges.

Note

For more information, visit https://patchmypc.com/learning-hub

YouTube

Our YouTube channel includes feature deep dives, recorded webinars, walkthroughs, and practical demonstrations of real-world scenarios.

Note

You can access our YouTube channel at: https://www.youtube.com/channel/UCT9BKiLpbO1pGxXsU1-_zBg

Knowledge Base

Our Knowledge Base contains detailed technical documentation, configuration guidance, and troubleshooting articles across Patch My PC products and supported platforms. It includes product-specific nuances, platform integration guidance for Microsoft Intune, ConfigMgr, and WSUS, and vendor-specific considerations that commonly arise in real-world deployments.

Many articles are based on patterns and scenarios that our Support team frequently encounters. This makes our Knowledge Base a valuable source of practical expertise, especially when navigating edge cases, advanced configurations, or vendor-specific behavior.

Note

For more information, visit https://patchmypc.com/kb

Blog

The Patch My PC Blog provides in-depth technical dives, industry-focused insights, and guidance on evolving platform capabilities and product functionality. It is where we share detailed analysis, implementation recommendations, and commentary on changes across Microsoft Intune, ConfigMgr, WSUS, and the broader endpoint management ecosystem.

In addition to feature announcements and catalog updates, our blog often explores platform-specific behavior, architectural considerations, and real-world deployment strategies. If you’re looking for context, technical depth, or perspective beyond step-by-step documentation, the blog is a valuable resource.

Note

For more information, visit https://patchmypc.com/blog

Support

Our Support team is made up of experienced engineers, including former administrators, Microsoft MVPs, and seasoned systems professionals with deep expertise in Patch My PC products, Microsoft Configuration Manager (ConfigMgr), Intune, and WSUS.

When you open a support case, your request is triaged and routed to the engineer best suited to address your specific issue or question. This ensures you are connected with the right expertise the first time, whether the matter involves publishing workflows, platform integration, deployment behavior, or environment-specific troubleshooting.

When submitting a case, including relevant log files significantly increases the speed of resolution. Our engineers work with Publisher, ConfigMgr, WSUS, and Intune logs daily and can quickly interpret patterns and pinpoint issues. Providing logs upfront often eliminates back-and-forth communication and accelerates root cause identification.

Note

To explore the different support resources or to log a case and work with our support team, visit https://patchmypc.com/support