Advanced Insights "Printers" Dashboard

Applies to: Patch My PC Advanced Insights for Configuration Manager

The Printers dashboard relies on printer inventory collected by the Advanced Insights Inventory Extensions (the custom PMPC_PRINTER hardware inventory class). Devices only appear here once they have run a hardware inventory cycle that includes this class, so newly deployed clients may take a hardware inventory cycle to show up.

The dashboard shows which printers are installed across your estate and which devices they are installed on. Both panels are scoped by the collection selector at the bottom of each panel (for example, All Desktop and Server Clients) and are further limited by your Role-Based Access Control (RBAC) scope.

To keep the data meaningful, both panels exclude:

• Terminal Services / Remote Desktop redirected printers (printers that follow a remote session rather than being installed on the device).

• Server-hosted shared print queues, so the focus stays on printers installed on client devices.

Installed Printers

This panel lists each unique printer, identified by its driver name, together with the number of devices it is installed on:

Column	Description
InstalledPrinter	The printer driver name (the trailing "Class Driver" text is trimmed for readability).
InstalledOn	The number of distinct client devices in the selected collection that have this printer installed.

Use this panel to understand which printer models and drivers are in use, and how widely each is deployed, useful when planning driver updates or retiring a print device. Clicking a printer drills through to the Printer Installations list filtered to just that driver.

Printer Installations

This panel is a device-level list of every printer installation in the selected collection:

Column	Description
ComputerName	The client device (with an online/offline indicator).
UserName	The primary or top console user of the device.
Manufacturer0	The printer manufacturer.
PrinterByDriverName	The printer driver name.
Port	The port the printer uses. Local ports such as LPT1: and USB are shown as-is; anything else is grouped as Other.
IsShared	Whether the printer is shared from this device.
ConnectionVia	How the device reaches the printer — the print server's short name for a network printer, Local for a directly attached (LPT/USB) printer, or Network/Other where it cannot be determined.

You can quick-search, sort, filter, page and export both panels. Clicking a row opens the affected device.

Per-device view

Opening a device and selecting Hardware → Printers shows the printers connected to that individual device, including the manufacturer, driver name, port, whether the printer is shared, its share name and how the device connects to it.

Related data sources

For administrators who want to trace the dashboard back to source, it is built from:

• Printer inventory – the custom v_GS_PMPC_PRINTER hardware inventory view (populated by the Advanced Insights Inventory Extensions).

• Device, online status and user data – fn_rbac_R_System, BGB_ResStatus and v_GS_SYSTEM_CONSOLE_USAGE_MAXGROUP.

All figures are limited by the selected collection and by your RBAC scope, so two administrators may see different results for the same collection if their permitted scopes differ.