> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-insights/advanced-insights-device-actions/launching-remote-control-of-a-client-from-advanced-insights.md).

# Launching Remote Control of a Client from Advanced Insights

Using Advanced Insights to access ConfigMgr Remote Control tools (this is not relevant for Patch Insights)

*Applies to: Patch My PC Advanced Insights*

Anywhere in the Advanced Insights portal when you click a computer name you will be shown the Device View. If the device is online the Remote Control button in the top right hand corner will be available.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FdPvISCAffNl9aSGmkgzR%2Fimage.png?alt=media&amp;token=183a4b18-ec70-42ab-9933-d4bafc1b2c64" alt=""><figcaption><p>Device View</p></figcaption></figure>

A confirmation message is shown

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2Fg0dAfBYvcg1fSKuOBf0o%2Fimage.png?alt=media&amp;token=da83b1ad-91af-4285-a49a-cf4df1638bd9" alt=""><figcaption><p>Remote Control confirmation</p></figcaption></figure>

Following which the Remote Control tool will launch.

If you are missing the setup outlined in the "[Requirements for Remote Control](/patch-my-pc-insights/advanced-insights-device-actions/requirements-for-advanced-insights-remote-control.md)" document, you will be shown this message.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2FZu5OUVj1h6JIRHkTYT6c%2FYou%20might%20be%20missing%20something.png?alt=media&amp;token=d656f2ec-0253-40c9-a1cb-c7c2fee7e3ed" alt=""><figcaption><p>Missing handler message</p></figcaption></figure>

Clicking yes will take you to the Requirements for Remote Control documentation page. You must complete the rest of the requirements above to be able to use the tool.


---

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