Why don’t I see the “Users” menu in the portal?

How to resolve the Users menu not being visible in the Patch My PC Cloud portal

SYMPTOMS

I have signed into the Patch My PC (PMPC) Cloud portal, but I don’t see the Users menu.

CAUSE

This is because your portal account has not been granted Access Management privileges.

RESOLUTION

To resolve this issue, ask a user with Access Management privileges to follow the Managing Access Management privileges for a User process in the Modify a User article.

Once you have granted the user Access Management privileges, if they refresh their portal the Users menu appears.

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