# Example Cloud Account Recovery Email

*Applies to: Patch My PC Cloud*

Whenever a user successfully completes the [Recover Your Company](https://docs.patchmypc.com/patch-my-pc-cloud/manage/manage-settings/company-settings/recover-your-cloud-company) process, an email is sent to the previous owner (the current user holding the **Full Admin with Access Management** user role), of the Patch My PC (PMPC) Company containing details of:

* The name of the company
* The name of the user who completed the recovery and who has now been granted the **Full Admin with Access Management** user role.
* When the recovery took place.

The email is sent from the <noreply@patchmypc.com> mailbox with the subject **Access Recover to “PMPC\_*****company\_name*****>**.

<figure><img src="https://3773699522-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MX7dvS0r_4fc0AikgJS%2Fuploads%2Fk9lUaIIlUf7bnRC1fZtv%2Fimage.png?alt=media&#x26;token=8b3f17bb-392f-4fe1-9a01-6237cdc65a1d" alt="Example Account Recovery Email"><figcaption></figcaption></figure>