> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-cloud/migration/technical-references/unsupported-reasons.md).

# "Unsupported" Reasons for ConfigMgr to Intune App Migration using Patch My PC Cloud

*Applies to: Patch My PC Cloud*

In most cases, Microsoft Configuration Manager (ConfigMgr) applications cannot be migrated to Patch My PC (PMPC) Cloud because the Publisher, running in the **SYSTEM** context, cannot access or correctly interpret the application’s content source.

The most common reasons are:

* The Publisher does not have SMB or NTFS access to the directory specified in the **Content location** field on the **Content** tab of the ConfigMgr deployment type.
* The **Content location** directory specified on the **Content** tab of the ConfigMgr deployment type is empty.
* The installer referenced in the **Installation program** field of the ConfigMgr deployment type cannot be found.
* The application content source contains more than 1,000 files.

These issues account for most unsupported applications.

Less common reasons may still apply and are surfaced directly in the [Migration Dashboard](/patch-my-pc-cloud/migration/about-migration-dashboard.md).


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