> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-cloud/managed-service-provider-feature/managed-service-provider-administration/manage-msp-users/manage-msp-access-requests.md).

# Manage MSP Access Requests

*Applies to: Patch My PC Cloud*

Once a Managed Service Provider (MSP) has created a child company, users can request access to it by attempting to sign in to the portal using an email address that matches the one used to onboard the child company.

The parent company admin will need to navigate to the **Users** node on the relevant child company to approve or reject any access requests as detailed in [Manage Cloud Access Requests](/patch-my-pc-cloud/manage/settings/users/access-requests.md).

{% hint style="info" %}
**Note**

If the child company has no existing admin users, the access request email will be sent to the parent company's admin. See [Managing MSP Notifications](/patch-my-pc-cloud/managed-service-provider-feature/managed-service-provider-administration/manage-msp-notifications.md) for more details on how notifications, including emails, are handled in MSP companies.
{% endhint %}


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