> For the complete documentation index, see [llms.txt](https://docs.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.patchmypc.com/patch-my-pc-cloud/manage/settings/users/access-requests/approve-access-request.md).

# Approve an Access Request in Patch My PC Cloud

*Applies to: Patch My PC Cloud*

To accept a user’s access request in Patch My PC (PMPC) Cloud:

1. Click the green tick in the **Action** column.<br>

   <figure><img src="/files/M6dbiQh1KZCUEgpPHmxc" alt="Clicking the green tick in the “Action” column" width="563"><figcaption></figcaption></figure>

2. On the **Which role would you like to assign to “<*****user\_name*****>”** dialog box, select the relevant role to assign this user, then click **Confirm**.<br>

   <figure><img src="/files/tXIQwne9DHKX2XMrJsLz" alt="“Which role would you like to assign to” dialog box" width="240"><figcaption></figcaption></figure>

{% hint style="success" %}
**Tip**

Hover over the “**i**” beside each role to see more information, or see [User Roles](/patch-my-pc-cloud/manage/settings/users/user-roles-reference.md) for more information.
{% endhint %}

The portal auto-refreshes and switches to the **Active** tab to show the user has been added. At the same time, the **User approved** notification is shown.

<figure><img src="/files/P7TXh2sqfNaSfnf4LZ54" alt="Portal auto-refreshing, switching to the &#x22;Active&#x22; tab and showing to show the user has been added, plus the &#x22;User approved&#x22; notification is shown." width="563"><figcaption></figcaption></figure>

The user will receive an email from the <noreply@patchmypc.com> mailbox with the subject **Access Granted “<*****company\_name*****>”**.

{% hint style="info" %}
**Note**

See [Example Access Approved Email](/patch-my-pc-cloud/technical-references/cloud-email-reference/example-cloud-access-approved-email.md) for an example of the email.
{% endhint %}


---

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