# Grant Patch My PC Support access to your Cloud portal
*Applies to: Patch My PC Cloud*
You can grant Patch My PC (PMPC) support access to your portal to help troubleshoot issues.
To change the access level granted to PMPC to your portal:
1. Navigate to **Settings | Company**.
2. Scroll down to the **Customer Support** section.
3. Slide the **Grant Access** slider to the right to allow PMPC Support to access your portal.
4. Select the amount of time you wish to grant access to our support team from the **Access period** dropdown if you want to be longer than the default of **1 day**.
5. Select the relevant level of access you want to grant from the **Access Type** dropdown:
1. **Cloud Admin Read Only –** PMPC Support can only see your portal but cannot make any changes.
2. **Full Admin –** PMPC Support can impersonate you and have full access to your portal.
{% hint style="warning" %}
**Important**
**Full Admin** does not include access management, i.e., PMPC cannot invite another user to your company on your behalf. Also, any actions PMPC perform are logged in the **Events** area, where you can review them as required.
{% endhint %}
6. Click **Save** to save your changes.
The **Success - Company information updated** notification is shown.
The timer now begins counting down. You can click **Edit** to amend it as required or even revoke access if your issue is resolved before the timer expires.
