End-Of-Life Apps in Patch My PC Cloud

Applies to: Patch My PC (PMPC) Cloud

There are times when we need to remove a product from the Patch My PC (PMPC) App Catalog, primarily because the product either:

Note

See How Products are Handled at End-Of-Life (EOL) or Become Incompatible for more information about how we handle EOL apps in general, other reasons for removing apps from our App Catalog, and a searchable List of Products Removed due to End-of-Life or Compatibility Issues.

In PMPC Cloud, when an app goes EOL:

The app no longer appears in App Catalog.
Any existing deployments of the app will be flagged with the EOL indicator in the Deployments node.
If the app has been discovered by PMPC Cloud Discovery and is currently being managed, the app itself will be flagged with the EOL indicator on the Managed tab of the Discovery node.

If an app that is part of an MSP App Set is marked as EOL:

Any existing deployments of the app will be flagged with the EOL indicator in the App Set.

Important

If an app includes multiple variants and only certain variants are marked as EOL, the other non-EOL variants continue to function normally and are not marked as EOL.
Any existing deployments of EOL apps can still be edited, recreated, etc., but you will be unable to create a new deployment of the EOL app. This also applies to EOL apps that are part of an existing App Set. EOL apps will not appear in the Select Application dropdown when creating a new App Set.
If an existing App Set contains a deployment for an EOL app, new assignments can be added to the deployment for new Child Companies managed by the MSP Parent Company.

Examples of EOL Apps

The following examples show how EOL will appear in the Cloud Portal:

An existing deployment of an EOL app will be shown as follows.

A managed app in Discovery that is EOL will be shown as follows.

An EOL app deployment that is part of an existing App Set will be shown as follows.

Last updated 28 days ago

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